» Expert Interviews
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BBC Four Oaks InterviewsBy John Stanley on September 18, 2009 | No Comments
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Martin Russell – SendOut CardsBy John Stanley on August 18, 2009 | No Comments
How often do you say thank you to your clients?The average business person should be doing it 75 times a year, the average is 10 times a year. We all know we should do it, but it gets put in the too hard basket.Saying Thank You just got a lot easier, click here to hear the storyHow often do you say thank you to your clients? The average business person should be doing it 75 times a year, the actual average is 10 times a year! We all know we should do it, but it gets put in the too hard basket. Saying ‘thank you’ just got a lot easier ….. click the play button below to hear the story. -
Jurek Leon – Customer Service Trends – Part 2By John Stanley on April 14, 2009 | No Comments
Customer service is one of the main challenges retailers have to face in the new economy, it is much more than just being pleasant to the customer. You need the system and the person who can excel. Jurek is a guru on customer service. He shares his thoughts with John in this discussion. Read more… -
Steve Close – Space ManagementBy John Stanley on March 14, 2009 | No Comments
Space is money, but how do you maximise the use of space? This interview with Steve Close from dataSpace SOLUTIONS ( www.dataspacesolutions.com.au ) looks at why space is important and how you can manage retail space effectively. Read more…
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