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Marketing using the computer and the internet may be easy if you’re 18, but for most of us it is challenging finding out what works for us and what is simply ’social networking’.

This teleseminar starts to explore the opportunities businesses have by using the internet as a marketing tool. Read more…

According to USA research:

80% of businesses believe they provide superior service
8% of their customers agree with them
There is a huge gap between what businesses think they are providing in superior customer service and what the customer thinks is superior customer service. Average customer service just won’t work anymore. This months’ teleseminar will analyse superior customer service and what we can do about it. Read more…

What is a brand? There is a lot of confusion in the marketplace when it comes to branding.

In this teleseminar, John Stanley looks at branding from a consumer, as well as retailers perspective and offers new ideas on how you can improve the branding in your business. Read more…