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It Happened in India

  • Kishore Biyani Rup and Co 2007

    In 2007 the International Retailer of the Year, as awarded by the US National Retail Federation, was Pantaloon Retail from India.  This retail chain was created by Kishore Biyani. How id he achieve such a great success in a country of family retailers such as India.

    The life story of Kishore, India’s Richard Branson, is revealed in this intriguing book.  Kishore’s management style is fascinating, he is the ultimate empowerment leader.  I have had the opportunity to visit some of his stores and what he has achieved is commendable.

    If you  are looking for a retail autobiography with a twist, then this is a book to read.  He discusses his failures in the movie industry as well as successes in retail.  One section I particularly enjoyed was how Indian retail store design has to be different to western store design.  Indian’s prefer one level stores, the whole family goes on a shopping expedition together and that you need to consider cluster retailing rather than long rows of product.

    An enjoyable read.